1. What is the delivery time for an order within Cyprus?
Orders should arrive within 2-5 workdays after receiving payment but may vary depending on the destination. Toolwarehouse is NOT responsible for any delays of your package during taxi delivery, as we have NO control over this. Learn more here
2. How much does shipping cost for orders within Cyprus?
Deliveries within Cyprus cost €3.00 and are delivered using an express courier to your nearest Travel Express pick-up point. A home/garage delivery within Cyprus cost €7.00. For deliveries within Cyprus ( domestic ), we offer FREE delivery for purchases above €100. The FREE announced as ‘ FREE delivery’ only includes the delivery taxi fair of €3.00 and not the home delivery service of €7.00. Learn more here.
3. What is your International orders policy?
When ordering items from Toolwarehouse for international deliveries, you may be subject to import duties and/or taxes that apply to your country. We are not responsible for any charges that are incurred from customs/duties whatsoever. Any additional charges for customs clearance are considered outside of our control, and Toolwarehouse cannot predict the value of these charges. For further information on customs policies in your country, please contact your local customs office.
4. I have ordered something from your website that does not suit me, can I return it?
Yes, you can return the product within 21 (twenty-one) days since your purchase under several circumstances. Learn more here.
5. I want to make a big order, is it possible to get a better price? (get a quote)
Toolwarehouse can provide a better quotation on orders over €1500 (excl VAT). Visit the newly built functionality of our website which you can request a better price. Learn more here.
6. What payment methods do you accept?
We accept payment by cash upon delivery or online by American Express, Credit Card, Debit Card, Discover, Diners Club, JCB, VISA, VISA Electron, MasterCard and PayPal account.
7. How can I purchase a gift card?
You can purchase a gift card on our website here.
8. Can I subscribe to your monthly newsletter?
Yes, sign up for our newsletter and be among the first to hear about new arrivals, significant events and special offers. Subscribe now
9. Can I make an order for an up-coming product?
Yes, of course, you can. Any products ordered from the pre-orders list has a price discount depending on the item. View the pre-order list here.
10. What guarantee do you have for your products?
Unless otherwise stated, the warranty applies to all tools under normal conditions of use and confers the right to repair or a new product from the current range. The period of warranty depends on the different products which years of warranty differ.